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Dealertrack.com Account Management (DAM)
Dealer Management System (DMS)
Billing/Subscription Agreements (Billing)
Interactive (INT)
F&I Solutions (F&I)
Inventory (INV)
Central Dispatch (CD)
DAM-User Admin
DAM-Enrollment/Add DIO
DAM-Change in Ownership
Billing-Sales and F&I
DAM-Client Training
SFI-Digital Retailing
DMS-Accounting
DMS-Printers-Hardware-Connectivity
DMS-Business Office
DMS-Parts
DMS-Customer Relationship Management
Billing-DMS
INV-AAX
INV-Inventory+
INV-TrueTarget Mobile
Billing-Inventory
INV-Chat
INV-SEM
INV-Inventory+ Websites
INT-ClickMotive Websites
F&I Digital Retailing
General Ledger (GL)
Business Office (BO)
Parts Department (PD)
CRM
Enrollment
Managed Chat
Mobile Digital Retailing
Email
Phone
Web
Lender
Partner
DT Call Center
Web - US
Phil Valachi
William Gilmore
Dayna Giles
Monshea Bowers
Susan Lawson
Alex Levine
Jordan Lair
Kelly Partridge
System Administrator
Priority
P5-Low - Feature Request
P4-Normal - General Question
P3-Medium - Partial Impairment
Low - 1 person
Medium - Department
High - VIP or Entire Personnel
Low - No loss of business
Medium - Potential loss of business
High - Critical loss of business