• 888-356-1967
Fixed Operations

Make the most of your service lane.


What separates Dealertrack Fixed Operations from the competition?
The ability to take full control of your parts and service departments with our easy to use, cloud based solution. Service Pro integrates with your current DMS and automates many processes that cause technicians to leave their bays, saving you time and money.
  • Control.
    Take control of your parts service department processes and watch productivity soar.
  • Sell.
    Improve upsell opportunities and closing percentages with professional customer proposals.
  • Retain.
    Get the most out of every opportunity in your shop while improving customer service.


Service Pro

Fixed Operations are critical to your dealerships steady, consistent revenue. Now, you can get the most out of every customer visit to your service department with Service Pro, our powerful new web-based multi-point inspection and shop optimization software that seamlessly integrates with DMS 2.0.

Service Pro saves you time and money by automating many dealership processes that cause technicians to leave their bays. A guided inspection process ensures that every vehicle is thoroughly examined in detail, and every customer is then presented a professional automobile status report with the results. Service Pro then tracks and helps you recapture declined services with a fully scripted BDC call center solution.

Detailed reports and on-screen dashboards give you real-time and historical insight into your shop efficiency and performance. You’ll know exactly where you stand on an individual, team, and regional level, and immediately see the increased flag hours, and dollars per repair order.


Ready to get started?
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Contact Us
  • Dealertrack Sales
  • 888.356.1967
  • Dealertrack Customer Service
  • 877.357.8725
  • M-F: 7:00am - 8:00pm ET
  • Sat: 9:00am - 6:00pm ET