• 888.485.6894
Service

Accelerate RO creation with
on-screen management tools.


Writing a repair order is more than checking off boxes.

It’s listening to what the customer is saying about their vehicle and their concerns. It’s a process where speed is important. The Dealertrack DMS service department solution allows service writers to perform their jobs more effectively – and helps customers spend less time waiting around.

Our solution supports mechanical repair, quicklane, and body shop service types and is integrated with the general ledger, A/R and Parts. It integrates every process from service appointment scheduling to final billing.

The Dealertrack DMS Service Department application provides easy access to customer information and special order parts status. Customer appointments easily convert to repair orders (ROs) and are generated automatically when selling a vehicle. Integrated Service Price Guides can be customized and automatically added to ROs. The system provides 3-way messaging between service writers, technicians and your parts department, increasing efficiency. Service Dispatching and Labor Time Guides can also be integrated.

The Dealertrack DMS Service Department application provides you comprehensive tools that enable you to track work in process, labor profit analysis, and technician efficiency – helping you maximize profit potential.

To schedule a free demo or learn more, call us today or fill out the form on this page.

Key Benefits:

  • Service Price Guides are fully integrated to allow automatic transfer of information to RO’s.
  • Quickly access key customer information on screen, including special order parts status.
  • 3-way messaging provides instant communications between service writers, technicians and parts.
  • Simply convert electronic appointments into repair orders.
Ready to get started?
Fill out the form or call us today.
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Contact Us
  • Dealertrack Sales
  • 888.485.6894
  • Dealertrack Customer Service
  • 877.357.8725
  • M-F: 7:00am - 8:00pm ET
  • Sat: 9:00am - 6:00pm ET