Dealertrack site requirements

Supported Browsers
Dealertrack supports Internet Explorer 8 and Internet Explorer 7.0 for post-log in access. For best performance, we recommend Internet Explorer 8.

Unsupported browsers such as Safari, Chrome and Firefox along with non-supported versions of Internet Explorer will negatively impact site performance. Please note that Dealertrack does not support Internet Explorer 9 or 10. We also do not support Internet Explorer versions below 7.0.

To check your Internet Explorer browser, please take the following steps and reference the image below:
  1. Open your Internet Explorer browser.
  2. Click ‘Help’ on the browser’s top navigate bar, then ‘About Internet Explorer.’
Internet Explorer Version

Click here to go to Microsoft's website to download Internet Explorer version 8.

Microsoft Windows Operating Systems
Dealertrack recommends using a PC with one of the following Microsoft Windows operating systems: XP, Vista or Windows 7. Users with Windows 8 with Internet Explorer 10 may experience site performance issues. Please note that Windows 8 only supports Internet Explorer 10.

Please note, will detect the operating system and browser combination and will not allow login access for unsupported browsers (e.g. Safari, Chrome, Firefox) and operating systems (e.g. Mac OS, Linux, iOS, Android.) Dealertrack does provide access to specific features through iOS and Google Play apps. Please visit the app stores to download the appropriate mobile app.

Cookie Technology
Dealertrack uses cookies (small text files) to guide its users easily through its web pages. Cookies are harmless to your computer; they simply assign each user a number, which is inaccessible by anyone else except Dealertrack. This number is used to recognize when a user has been to the site before, allowing the site to cater to the user's preferences.

You must have a JavaScript-enabled browser to use Dealertrack.

Additional Product Downloads
The downloads provided below may be required to run additional products from the Dealertrack platform.

Recommended Plug-Ins
Several documents and forms are available in PDF format. To view these, you must install the Adobe Acrobat Reader version 7.0 or higher.

Recommended Monitor Resolution
The recommended browser resolution for viewing the DealerTrack web site is either 800x600 or 1024x768. To check your monitor resolution, please go to your computer's control panel. Choose Display and then Settings.

Recommended Font Size
The recommended font size for viewing the DealerTrack web site is small. To check your font size, please go to your computer's control panel. Choose Display and then Settings.